General conditions

Terms and Conditions

  • The access for people not registered in the list of guests is not allowed.
  • In case of exceeding the limit of people registered, an additional fee per person applies; please observe that supplies and amenities for extra guests would be delivered the next day.
  • Internal regulations must be observed and followed during the vacation period, in case of non-compliance to these regulations the host can request the early check-out from the apartment at any time.
  • Damages caused to the accommodation will result in a charge of up to $ 5,000 pesos



  • Reservations canceled within 7 days –or more– in advance before the arrival date, will generate no charges.
  • Reservations canceled 6 days or less before the arrival date, will automatically generate a penalty for the cost of first night plus 50% of the remaining nights.
  • If the guest decides to shorten their stay once arriving to the property, a reimbursement of 50% of the nights not enjoyed will apply.